AOAP-130 Human and Customer Relations

3 cr.

Course offers specialized training to prepare students for the job and life. PowerPoint presentations on self-image, attitude adjustment, team-building, stress management, and understand yourself and your relationships will be introduced. Through the use of a variety of teaching techniques, students will discover how to provide exceptional customer service with a smile, a professional appearance and a positive attitude to avoid making the common workplace errors. Prerequisites: (RDNG-050 or RDNG-096) and ENGL-050 or appropriate Reading and English Accuplacer scores. Offered: Fall, Spring