AOAP-130 Human and Customer Relations

3 cr.

This course has two components - Human Relations and Customer Relations. Student will learn observable human relations skills. Students will explore the importance of attitudes, communication, relationships, career building, and strategies to succeed. Students will learn basic concepts and current trends in the customer service industry. Prerequisites: (RDNG 050 or RDNG-096) and ENGL-050 or appropriate Reading and English Accuplacer scores.
Offered: Fall, Spring